AI Advisory
The gap holding most organisations back from effective AI adoption is not access to tools — it is the knowledge and confidence to use them deliberately. Custom AI literacy programs designed to close that gap at every level of the organisation.
Why It Matters
Access to AI tools is no longer a differentiator. Most organisations have access to the same models and platforms. What separates the ones that benefit from AI and the ones that don’t is whether the people using those tools understand them well enough to use them effectively — and whether the leaders overseeing those people understand AI well enough to make good decisions about it.
AI literacy is not about making everyone a data scientist. It is about building a common level of understanding that allows the organisation to engage with AI critically — to identify real opportunities, evaluate vendor claims, make informed investment decisions, and lead the change that AI adoption requires.
Organisations that invest in AI literacy at the leadership level move faster, make better decisions, and get more value from their AI investments. The ones that skip it tend to accumulate tools without outcomes.
Program Formats
All programs are custom-built around the audience, the industry context, and the specific AI questions the organisation is grappling with. No off-the-shelf curriculum.
01
Half-day
C-suite, board members, senior leadership
A structured session designed to bring leadership to a common level of AI understanding — covering the landscape, the commercial implications, the governance questions, and how to evaluate AI investments and claims. Leaves executives able to lead AI conversations rather than defer them.
02
Multi-session (typically 3–5 sessions)
Senior managers, functional heads, team leads
A deeper program for the leadership layer that needs to translate AI strategy into operational decisions. Covers AI fundamentals, use case identification within their function, change leadership, and how to build AI-capable teams. Structured to build on each session.
03
Custom format
Marketing, operations, commercial, technology teams
Targeted training built around the specific AI tools, use cases, and workflows relevant to a particular function. Less about AI theory, more about practical capability — how to use AI effectively in the work the team does every day.
04
Structured rollout over weeks or months
Entire organisations or large business units
A phased program that builds AI literacy at scale — from foundational awareness through to functional capability. Designed to create a common language around AI across the organisation and close the confidence gap that holds adoption back.
Content Areas
Content is selected and weighted based on the audience and the organisation’s priorities — not every program covers every area.
Not a technical deep-dive — a practical working model of what AI can and can't do, why it sometimes fails, and how to think about its limitations. Enough to make good decisions, without overwhelming the room with technical depth.
The models, tools, and platforms that matter — and an honest view of what's genuinely useful versus what's hype. Updated for the current state of the market, not the state of it two years ago.
Where AI is creating real commercial value in retail, e-commerce, and adjacent sectors. Concrete examples grounded in operational reality, not theoretical potential.
How to assess vendor proposals, internal AI initiatives, and technology investments with a critical eye. The questions to ask, the red flags to watch for, and the metrics that actually matter.
What AI literacy looks like at different levels of an organisation, how to build it systematically, and what changes when AI becomes a genuine part of how work gets done.
The responsible use questions that boards and leadership teams need to be across — data privacy, bias, transparency, and the emerging regulatory environment.
The Difference
Every program is designed around the organisation's industry, business model, and the AI questions that are actually relevant. Generic AI training produces generic understanding — which doesn't change how people work.
The content comes from sixteen years of executive experience inside digital and retail businesses — not from a training company that specialises in AI awareness. The examples are real, the trade-offs are honest, and the perspective is commercial.
Most AI training leaves people with more information but not more confidence. These programs are structured to change how participants think about and engage with AI — so they leave able to act, not just aware.
Get in Touch
Share a bit about your organisation and what you’re trying to achieve with AI literacy. Patrick will come back with a view on the right program format and what that would look like for your team.
Prefer to email directly? patrick@rechsteiner.io